Answer:
 A) 12 cm
 B) 520 cm² (just sides); 720 cm² (sides and base)
Step-by-step explanation:
A)
The volume of a triangular prism is given by the formula ...
 V = 1/2LWH . . . L = length, W = width, H = height
Filling in the given dimensions, we can find the height.
 1200 cm³ = 1/2(20 cm)(10 cm)H
 1200 cm³/(100 cm²) = H = 12 cm . . . . divide by the coefficient of H
The height of the box is 12 cm.
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B)
Only the two rectangular faces with dimensions 13 cm by 20 cm are described in this problem statement as "sides." The area of each of those two faces is ...
 A = LW
 A = (20 cm)(13 cm) = 260 cm²
So, the area of the two sides is ...
 2 × 260 cm² = 520 cm² . . . . area of sides
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If we also describe the base as a side of the box, its area is ...
 A = LW = (20 cm)(10 cm) = 200 cm²
Added to the area of the other two sides, the total "side" area is 720 cm².